Perlie Ann Matutina
Virtual Admin Assistant | E-Commerce
📧 [email protected] | 📍 Quezon City, Philippines
Hello there! I’m Perl —a dedicated Virtual Assistant with over 12 years of diverse experience across local and international settings, including the past 3 years working remotely as a Virtual Administrative Assistant. I specialize in backend operations (Amazon), admin support, inventory management, email and customer service, and creative tasks like social media, content creation, and graphic design. I also bring knowledge from the insurance world and a sharp eye for numbers when it comes to basic bookkeeping or bank reconciliation. I’m flexible and love bringing order to chaos—so you can focus on what you do best. Let’s team up! Let’s grow your business together with clarity, consistency, and make work lighter!
Education
Bachelor of Science in
Hotel and Restaurant Management
Our Lady of Fatima University
Quezon City, Philippines
Certification
Canva Certificate
Adobe Illustrator/Photoshop
Bookkeeping (QB)
Insurance Training (AXA)
Work Experiences
1
Virtual Administrative Assistant (E-Commerce)
TT SL (2022–2025)
Remote-SPAIN
Email management, inventory management, customer support, bookkeeping, managing back-end operations, monitoring Amazon Seller Central (Listings, Account Health, Feedback Manager, Case Management, PPC, Customer Messages, Shipment Discrepancies, Pricing Error, Policy Regulation Compliances, etc.,)
2
Small Business Entrepreneur
Party Camp Events (2019–2022)
QUEZON CITY, PHILIPPINES
Managing store operations, event planning and decorating, product custom design, customer service, Inventory management, procurement management, social media marketing, etc.
3
Administrative Assistant
Canadian Tourism and Services Company LLC (2018–2019)
MUSCAT, OMAN
Customer Service Relations, Conducting Seminars, Social media management, graphic designing (for flyers social media content and logo) , Executive support, adhoc tasks, etc.,
4
Supervisor
ENOC (2015–2017)
DUBAI, UAE
Managing store operations, purchasing orders, weekly reports, customer service, team supervision, supply forecasting, inventory management, making non-alcoholic beverages and sandwiches, etc.
5
Barista
Seattle's Best Coffee (2013–2015)
QUEZON CITY, PHILIPPINES
Making non-alcoholic beverages and meals, customer service, inventory management and cashiering.
Skills
95%
Organizational Management
Efficiently structures workflows, manages tasks, and ensures smooth operations to achieve objectives.
92%
Email Management
Proficient in handling high volumes of correspondence, ensuring timely responses and organized communication.
90%
Inventory & Order Management
Expert in tracking stock levels, processing orders, and optimizing supply chain efficiency.
88%
Creative Design
Skilled in visual communication, creating engaging graphics and appealing designs for various platforms.
85%
Customer Support
Provides excellent support, resolving inquiries and ensuring customer satisfaction with a professional demeanor.
83%
Bookkeeping
Maintains accurate financial records, manages transactions, and handles basic accounting tasks.
Tools
and more…
Services
Virtual Administrative Assistant
Efficiently manage schedules, documents, and communications. I streamline your workflow, handling administrative tasks and email correspondence with precision.
Inventory Management
From inventory management to order fulfillment, I optimize your online store's operations, handling product listings and shipping coordination for seamless delivery.
Bookkeeping
Providing reliable and accurate bookkeeping support—from tracking expenses to managing invoices and reconciliation of bank transactions.
Customer Support Service
Ensuring smooth, professional communication with your customers—from issue resolution to everyday support tasks.
Creative Designs
Create impactful logos, engaging flyers, and effective advertisements to elevate your brand's visual presence.
Ready to lighten your workload and grow your business?
Let’s work together to make things easier, smarter,
and more efficient!
Contact me to get started!
Phone
+63 930 362 8380
Get to Know Me
Here's a bit about me!
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